Refund policy

Jetdtf Refund Policy

Customer satisfaction is our top priority at Jetdtf. If you are not satisfied with your purchase, please contact us first, and we will make every effort to address your concerns and make things right for you.

By placing an order with Jetdtf, you agree to our terms of service and acknowledge our shipping, return, and refund policy.

Refunds & Reprints

We offer a 45-day refund and reprint policy. If you encounter any issues with your order, please contact us within 45 days of receiving it to initiate a request for a refund or reprint. We are committed to reprinting any order with print quality or adherence issues. However, please note that refunds or reprints for reasons other than print quality must be approved by management.

For orders that include DTF Transfers or UV DTF PermaStickers, it is crucial to follow the design requirements correctly. Ensure that all details within your shipping address are accurate before placing an order. An order confirmation email will be sent to you after placing an order, providing a summary of all order details.

Late or Missing Refunds

If you haven’t received a refund within 7 business days, please follow these steps:

Check your bank account again.

Contact your credit card company, as it may take some time before your refund is officially posted.

Contact your bank, as there is often some processing time before a refund is reflected. If, after completing these steps, you still haven’t received your refund, please reach out to us. We are here to assist you and ensure that any issues are promptly addressed. Your satisfaction is of utmost importance to us.